⭐ Shipping Policy — ELIXER

At ELIXER, we are committed to delivering your order quickly, safely, and with complete transparency.
Please review the details of our shipping policy below.

Free Express Delivery

We provide free express delivery on all UK orders.

Estimated Delivery Time

While we aim to deliver every order promptly, shipping times may vary during:

• Peak seasons

• Public holidays

• Severe weather

• Carrier delays are outside our control

Despite our best efforts, ELIXER cannot be held responsible for delays caused by external factors.

Handling & Transit Times

• Handling Time: 0–1 days (Mon–Sat)

• Transit Time: 1–2 days (Mon–Fri)

• Order Cut-Off Time: 3:00 PM GMT

Orders placed after 3:00 PM will be processed the following working day.

Order Tracking

Once your order has been processed and shipped, you will receive:

• A confirmation email

• Your unique tracking number

This allows you to monitor your delivery every step of the way.

Delivery Address Accuracy

Please ensure the delivery address entered at checkout is accurate and complete.
ELIXER cannot be held responsible for undelivered packages due to incorrect or incomplete address details.

Delivery Attempts

Our shipping partners will attempt delivery to the address provided. If delivery is unsuccessful, they may:

• Leave a delivery notification

• Attempt redelivery based on their policy

Shipping Restrictions

Certain products may be subject to regional limitations or restrictions.
Please review product pages for any specific shipping notices.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us immediately at support@elixerhealth.co.uk.
We will investigate and assist you as quickly as possible.

Stolen Packages

If a package has been marked as delivered but is subsequently stolen, ELIXER cannot issue replacements.
The responsibility for securing delivered parcels rests with the recipient.
We encourage customers to choose safe delivery locations whenever possible.

Return to Sender

If a package is returned to us due to:

• Incorrect address

• Insufficient address information

…we will contact you to arrange reshipment.
Additional shipping fees may apply.

Questions?

For any inquiries regarding shipping or order status, please get in touch with us at:

📧 Email: info@elixer.co.uk
📱 Phone: +44 7897 418738

We’re here to help and ensure a smooth delivery experience.

Policy Updates

ELIXER reserves the right to update or modify this shipping policy when necessary.
Any changes will be published on this page.

Last Updated: 2025
ELIXER LTD
82A James Carter Road, Mildenhall, IP28 7DE, United Kingdom